At EssayWarriors.com, we always strive to meet the customers’ expectations and provide custom-writing services of premium quality for each order. In case you have any concerns and questions about our way of work, we encourage you to contact our Customer Service Department and we will provide a timely answer.
All customers who place an order at EssayWarriors.com automatically agree to the below-listed conditions:
- Usage of products: The Company does not provide allowance and does not encourage the customers to submit the purchased products as their own work. All products produced by the writers at EssayWarriors.com are intended to serve for study, research, or/and as samples that the customers can use to produce their own products.
- Effect on grades: the Company does not make any claims that its products will affect the customer’s grades in any way.
- Agreement to payment: By placing an order at EssayWarriors.com and accepting the Company’s terms and conditions, the customer automatically agrees for the company to charge their credit card with the complete amount indicated during the order’s placement. The Company cannot assign a writer and will not start completing the product prior to processing the full payment.
- Order cancellation: The order can be cancelled with a formally-written email before the Company assigns a writer who starts working on the content. If the customer decides to cancel an order after it has been assigned to one of the company’s writers, the Company will determine the amount of refund according to the volume of work that has been completed up to the moment of cancellation. The Company reserves the right to enable the customer to save the amount of money for their next orders at the website instead of providing a refund.
- Deadlines and delays: The Company guarantees to meet the deadline indicated during the order’s placement. EssayWarriors.com is not to be held responsible for delays in delivery that occur as a result to the customer’s failure to comply with the Company’s terms and conditions. In case of delivery delays, the customers are recommended to contact the support team at EssayWarriors.com in a timely manner. In cases when the Company is held responsible for the delay, the price will be recalculated and the customer will receive a refund in accordance with the difference between the time of product submission and the requested deadline. The Company also enables the customer to save the amount of refund as credit for their following orders at EssayWarriors.com.
- Contact information: The customer is responsible to provide correct and current information for contact when placing an order at EssayWarriors.com. The Company is not to be held liable for work that has been late on undelivered due to improperly-provided information for contact.
- Customer’s instructions: It is the customer’s responsibility to provide the needed instructions and guidance for the product they are ordering and to respond to the writer’s request for supplemental information or clarification of the initially-provided details. Neither the writer nor the Company are to be held responsible in cases when such information is not provided or/and the writer’s requests remain unanswered. If the customer is not satisfied with the final product after failing to provide all important details and to respond to the writer’s requests, the company will not provide free revisions. If the customer requests revisions based on requirements that were present in the original order, the Company will provide them free of charge.
- Requests for editing: If the customer chances the scope of the initially-provided instructions, the Company will not provide free revisions on the delivered product. In such instances, the requests are considered as requirements for editing and are charged accordingly. Editing services are automatically reflected on the project’s deadline.
- Resource materials: The writers hired by EssayWarriors.com always use appropriate and relevant resource materials when the products they develop require research work. When the customer requests specific resource materials to be used, it is their responsibility to provide them in cases when the writers do not have access to the needed materials. The customer has a responsibility to upload the resources through their account page as soon as possible after placing the order. The recommended time for uploading of resources is within 30 minutes after placing orders with deadlines of 12 hours or less; within 1 hour for orders with a deadline from 12 to 24 hours; and within 8 hours for orders with deadlines from 48 hours to 14 days. EssayWarriors.com is not to be held responsible for delays that result from the customer’s failure to upload the needed materials on time. If the required materials are not available online, EssayWarriors.com can purchase them upon the customer’s approval. A bill for additional payment, based on the expenses the Company made for the sake of providing the resources, will be sent to the customer.
- Electronic/technical issues: The Company is not to be held liable for tardiness of work due to technical issues, electronic failures, or irregularities with the Internet provider or server of the customer.
- Plagiarism: If the customer suspects that the work delivered by EssayWarriors.com has been plagiarized, the Company will provide the results of a plagiarism scan. If the results show that any part of the content is not original, the Company will provide free revisions that will result with 100% plagiarism-free work.
- Academic level of the order: The customer has a responsibility to assign the correct academic level when submitting an order form at EssayWarriors.com. It is the customer’s responsibility to contact the support team with no delays if mistake has been made during the selection of the academic level of the ordered product. Additional changes to the academic level will be charged in accordance to the Company’s pricing policy.
- Privacy notice: The Company values its customer’s privacy and uses cookies only upon their permission. The purpose of cookie usage is to provide a personalized experience for the customer at the website. The visitors of EssayWarriors.com can modify the settings on their browser if they don’t want to accept cookies. In such case, the visitors will not be able to see the entire content at the website.
- Email notifications: The Company reserves the right to send emails to the customers considering discounts, new offers, services on promotion, and other information that is considered to be useful for the clients. The customer can easily unsubscribe from the Company’s mailing list in case they do not want to receive such notifications by email.
Legal tender: It is the customer’s responsibility to act in accordance with the laws of their state, country and territory when purchasing academic writing products online. All forms of cyber-crime and violation of laws are appropriately reported to the authorities. The customer agrees to use the product provided by EssayWarriors.com solely as reference and research material for producing their own content.